Counselling in
Saint John, NB

At SAGE Counselling Services, we provide caring, evidence-based counselling in Saint John and to clients living in surrounding communities through secure online and telephone sessions. Our approach is warm, respectful, and grounded in best-practice therapeutic methods that help people build emotional well-being, resilience, and healthier relationships.
Stylized outline of two people, one offering comfort to the other, representing counselling in Saint John.

Counselling Services for
Saint John Residents

Saint John is a resilient, historic, and hardworking city with a strong sense of community. Yet many residents experience high levels of stress due to shift work, industrial or corporate job demands, family responsibilities, and the realities of life in a busy urban centre. If you’re feeling overwhelmed, stuck, or unsure how to move forward, you’re not alone — and support is available.

We know that getting to appointments isn’t always easy&#8202—&#8202especially with Saint John traffic, shift work schedules, childcare needs, and winter weather. That’s why we make counselling accessible, private, and flexible, right from the comfort of your home or a quiet space that feels safe for you.

SAGE provides a supportive and confidential space to explore challenges, develop coping strategies, and make meaningful change — without the need to travel.

Our services (available by phone and online) include:

To help you start with the counsellor who is the best fit, we offer SAGE SmartMatch® — our unique service that connects you with a counsellor based on your needs, personality, goals, and schedule. Because with counselling, the right fit truly matters.

Why Saint John Residents Seek Counselling

Saint John is a city built on hard work, community pride, and perseverance. At the same time, many people experience stress related to career demands, family pressures, and maintaining a healthy work–life balance — especially in a city with shift-based industries and fast-paced workplaces.

Common reasons Saint John residents seek counselling include:

Feeling overwhelmed, anxious, or emotionally exhausted

Identity, belonging, or self-esteem challenges

Workplace burnout, shift work fatigue, or career-related stress

Children and teen school pressures, confidence issues, or emotional struggles

Relationship, marriage, or communication challenges

Parenting concerns or family conflict

Difficulty balancing work, family, and personal expectations

Loneliness, feeling isolated or lacking emotional support networks

Reaching out is a strong and healthy step. Counselling offers practical tools, emotional insight, and a compassionate space to focus on your well-being — all without leaving home.

Support That Fits Life in Saint John

Life in Saint John can be fast-paced and demanding — whether you’re navigating busy work schedules, shift work, traffic across the city, or balancing family life with community commitments. We understand the realities of living in a vibrant port city where many people juggle career pressures, family responsibilities, and personal well-being. That’s why we offer flexible, convenient counselling options that fit your lifestyle and make support easy to access, no matter where you are in Greater Saint John.

We offer:

  • Secure virtual/online counselling through our exclusive SAGE Virtual platform
  • Telephone counselling for flexible, person-to-person support
  • Flexible appointments, including options outside standard work hours
  • Culturally sensitive and inclusive support for families, bilingual newcomers, and LGBTQ2+ clients

Whether you prefer a private online session from home or a phone call during a break in your day, support is available in the way that works best for you

Which Option is Best:
Phone or Virtual Counselling?

Each option has unique benefits. The best choice is the one that helps you feel most supported and at ease.

Virtual/Online Counselling may be ideal if you:

Telephone Counselling may be ideal if you:

Many Saint John clients choose a mix of both options, depending on the week and their needs.

What to Expect in Your First Counselling Session

A teenage girl is lying on a sofa at home, participating in an online therapy session with a counsellor. An example of counselling in Saint John, representing an online counselling session.

Starting counselling can feel like a big step, and some people in Saint John may feel unsure before their first session — that’s completely normal. Your first appointment will be a conversation focused on gathering information to get to know you. Your counsellor will explore your service needs and your goals in counselling and will provide the opportunity to share in a safe and confidential environment.

There’s no pressure to share more than you’re ready for. Together, you’ll begin exploring coping strategies tailored to your needs and circumstances

With SAGE SmartMatch®, we help ensure the counsellor you meet is a good fit for your needs. Most people finish their first session feeling heard, supported, and encouraged about their path forward.

A young couple sits at home, participating in an online therapy session with a counsellor. An example of couples counselling in Saint John, representing an online counselling session.

Frequently Asked Questions

No. You can contact us directly to book an appointment — no referral required.

We aim to offer prompt availability. Contact us for current openings.

Yes. We have extensive experience and provide counselling specifically tailored to children and teens experiencing emotional, behavioural, social, or school-related challenges.

Yes. We use secure platforms, and your privacy is protected during all sessions.

Absolutely. You can choose phone, online, or a combination based on your schedule.

Yes. We provide phone and online counselling throughout Saint John and neighbouring communities — and across New Brunswick.

Yes. All SAGE counsellors are Masters or PhD-level registered professionals who meet the standards of their provincial regulatory or certification body. This ensures you receive qualified, ethical, and evidence-based mental health support from certified professionals who follow Canada’s care standards.

Canadian counselling professionals are trained in Canadian mental health standards, privacy laws, and cultural considerations. Choosing a Canadian-based counsellor means:
  • Your personal information is protected under Canadian privacy laws  (such as PHIPAA)
  • You receive care recognized by the Canadian healthcare insurance industry
  • You’re supported by professionals who understand life, stressors, and cultural norms, and community resources here in Canada
This often leads to more meaningful support that feels relevant to your daily life.

It’s our personalized process that pairs you with the Masters or PhD-level registered counsellor who best fits your needs, personality, goals, and schedule — to help you feel understood and supported from the first session.

Take the First Step Toward Feeling Better

You deserve support that is confidential, compassionate, professional, and centred on your well-being. Whether you are navigating stress, relationships, life transitions, or personal growth, counselling can help you gain clarity, confidence, and healthier coping strategies.

We’re here when you’re ready.

Book a confidential appointment today

No travel. No pressure. Just a supportive conversation about what you need and how we can best serve .

Still have questions?

If you have more questions, our team is here to help — just reach out and we’ll guide you.

Need help getting started?

Contact us

Our team is here to guide you every step of the way — with care, confidentiality, and no pressure. Reach out and we’ll get back to you shortly.